What Employees Say:

Jen, Customer Service Support Administrator, modestly tries to minimize the importance of her role in Customer Service, but we don’t minimize the importance of continuous customer and field technician interface and the importance of the many details that crowd her day. With six years of previous customer service experience, she is qualified to point out that "… We offer the whole package, whereas a lot of companies can’t or won’t." She feels the teamwork and spirit of cooperation between the technicians and Customer Service enables her to do what she needs to do, do it well, and leave at the end of the day with a smile on her face.

Wayne, Technical Director, (Field Calibrations) sees his role today as especially important in fulfilling customer needs as well as ensuring the training and success of his team. "What makes Integrated Service Solutions unique is that we...have taken the time to discuss customer requirements, work together to accomplish tasks and in some cases help guide the customer toward their goal. We will go that extra step where other companies do not."

Feliks, Field Services Specialist with Integrated Service Solutions, Inc. for the last seven years, is a patient man who believes that a positive attitude, commitment to your work, and a smile on your face are the keys to success. "All that the customer sees is you—the person, the quality of the people…Joe (Uricchio) picks the right people, people who care. That’s why success is here."